We Are Here To Help
Frequently Asked Questions
We are a small passionate team on a big mission. That's why we believe in full transparency — we want to answer every question you might have.
Shipping & Delivery
What is the delivery time?
Orders are processed and shipped within 24 to 48 hours of being placed. Standard delivery takes 5 to 8 business days within the United States. You will receive a confirmation email with tracking information as soon as your order ships.
How does order tracking work?
As soon as your order ships you will receive an email with your tracking number and a direct link to track your order in real time — at every step from confirmation through to delivery.
Do you ship worldwide?
We currently ship primarily within the United States and Canada. If you are located outside these regions please contact us directly and we will do our best to accommodate your order.
Is there free shipping?
Yes. We offer free shipping on all orders of 3 or more items. Standard shipping rates apply to orders below this threshold and are calculated at checkout.
What if my package is lost or damaged?
If your order arrives damaged or is lost in transit please contact our support team immediately. We will resolve the issue as quickly as possible — either with a replacement or a full refund. Your satisfaction is our promise.
How It Works
How does The Christian Good work?
It is simple. You choose a piece of faith jewelry you love. We allocate a portion of every order directly to our verified 501(c)(3) charity partners. Christians in need receive real help. Every month we send you real photos and stories proving exactly where your purchase went. No fine print. No vague promises. Just faith in action.
How does my purchase help Christians in need?
Every order you place is immediately allocated to our network of verified 501(c)(3) registered charity partners. These funds are deployed across four areas — feeding hungry families through US church food pantries, supporting persecuted Christians overseas, restoring churches in underserved communities, and distributing Bibles to believers who have none. Your purchase reaches real people in real need every single time.
What are the 4 causes you support?
1. Feeding Families — Providing meals for Christian families in need through trusted US church food pantries. Over 40 million Americans rely on food pantries every year.
2. Persecuted Christians — Standing with believers overseas facing violence, imprisonment, and extreme hardship for their faith. Over 360 million Christians face persecution worldwide.
3. Church Restoration — Funding the restoration of churches in underserved and persecuted communities that have lost their place of worship.
4. Bible Distribution — Placing Bibles in the hands of believers in prisons, hospitals, persecuted regions, and communities who have never owned one.
2. Persecuted Christians — Standing with believers overseas facing violence, imprisonment, and extreme hardship for their faith. Over 360 million Christians face persecution worldwide.
3. Church Restoration — Funding the restoration of churches in underserved and persecuted communities that have lost their place of worship.
4. Bible Distribution — Placing Bibles in the hands of believers in prisons, hospitals, persecuted regions, and communities who have never owned one.
How much of my purchase goes to charity?
A meaningful portion of every order goes directly to our verified charity partners. We are committed to full transparency and publish monthly impact reports so you can see exactly where your contribution went, who it helped, and what was accomplished.
When does my contribution reach the charity partners?
Your contribution is allocated immediately upon purchase. Funds are distributed to our charity partners on a regular basis as part of our active mission — currently Mission: Faith In Action. When we reach our mission goal, funds are immediately deployed across all four causes.
Our Charity Partners & Impact
Who are your charity partners?
We work exclusively with verified 501(c)(3) registered nonprofit organizations in the United States. All of our partners are independently audited, legally accountable, and have a proven track record of delivering real impact to Christians in need. We personally vet every partner before working with them.
Are your charity partners legitimate?
Yes. All of our charity partners are registered 501(c)(3) nonprofit organizations in the United States. This means they are legally required to meet strict standards of financial accountability and transparency. We conduct ongoing reviews of every partner's work and impact to ensure funds reach those who need them most.
How is the impact verified?
Our charity partners provide us with verified impact reports, real photographs, and documented proof of every feeding operation, church restoration project, Bible distribution, and support program funded through your purchases. We share this proof directly with our community every month.
How do I receive proof of impact?
Every month we send our community real photos, real stories, and verified impact numbers from the families, churches, and communities your purchase helped reach — directly to your email. Make sure the email address you provide at checkout is correct so you never miss an update.
Can I see previous mission results?
Yes. We maintain a public impact record on our website showing past missions, funds deployed, and verified results from our charity partners. We believe full transparency is non-negotiable — you should always be able to see exactly where your money went.
Your Products
What kind of products do you sell?
We sell Christian-inspired jewelry, apparel, and home decor — including cross necklaces, faith bracelets, scripture rings, Christian t-shirts, wall crosses, and home decor pieces. Every product is designed to help believers express their faith in their everyday lives while funding a mission that matters.
Are your products good quality?
Yes. Every product in our collection is crafted from high quality materials built to last. We believe your faith deserves to be represented by something you are proud to wear and proud to give. We do not sell cheap or disposable products.
What is your return policy?
We offer a 30-day satisfaction guarantee on all products. If you are not completely happy with your purchase for any reason simply contact our support team within 30 days of delivery and we will arrange a full refund or exchange — no questions asked.
Do products come with packaging?
Yes. Every order arrives in our branded Christian Good linen pouch along with a personalized thank you card featuring a real story from one of the families or communities your purchase helped. It is not just a product — it is a complete experience of faith and impact.
Can I buy your products as a gift?
Absolutely. Our products make powerful and meaningful gifts for birthdays, Christmas, Easter, baptisms, confirmations, and any occasion where you want to give something that carries real faith and real purpose.
About The Christian Good
Who are you?
The Christian Good is a faith-driven e-commerce brand built on one simple belief — that every purchase should do more than look good. It should do good. We are a small passionate team of Christians who believe faith without action means nothing. We built this brand because we saw an opportunity to turn everyday shopping into real meaningful support for Christians in need.
What makes The Christian Good different?
Most Christian stores sell faith products and stop there. We go further. Every single order placed with The Christian Good directly funds real help for Christians in need — feeding hungry families, supporting persecuted believers, restoring churches, and distributing Bibles. You don't just buy a product. You fund a mission.
How do I contact support?
You can reach our support team through the contact page on our website. We aim to respond to all inquiries within 24 hours Monday through Friday. We are a small team but we take every message seriously and will always get back to you.
What is The Soul Circle membership?
The Soul Circle is our monthly membership program. Members receive a curated piece of faith jewelry delivered to their door every month, along with monthly impact proof and early access to new products. Membership is $19.99 per month and can be cancelled at any time through your account or by contacting our support team.
What Happens Next
What happens after I place my order?
Step 1 — You receive an order confirmation email immediately.
Step 2 — Your order is packed with care and shipped within 24 to 48 hours. You receive a tracking email.
Step 3 — Your order arrives in 5 to 8 business days in our branded linen pouch with a personalized thank you card.
Step 4 — Within 30 days you receive your first monthly impact update — real photos and stories from the Christians your purchase helped reach.
Step 2 — Your order is packed with care and shipped within 24 to 48 hours. You receive a tracking email.
Step 3 — Your order arrives in 5 to 8 business days in our branded linen pouch with a personalized thank you card.
Step 4 — Within 30 days you receive your first monthly impact update — real photos and stories from the Christians your purchase helped reach.
When will I receive my impact update?
Monthly impact updates are sent to your email every month. Your first update will arrive within 30 days of your purchase. Make sure the email address you provide at checkout is correct — this is how we send you your proof of impact every month.
How do I track my order?
As soon as your order ships you will receive an email with your tracking number and a direct tracking link. You can check your order status at any time using this link. If you have any issues with tracking please contact our support team and we will help you immediately.
Can I add another item to help even more?
Absolutely. Every additional item you add directly helps another Christian in need. Adding 3 or more items also unlocks free shipping. Many of our customers order multiple pieces to share with friends and family — and help us reach even more Christians who need support.